Situation = you will be asked an open question for an example

Action = what actually happened in the circumstances

Effect = the final result

With more and more interviews being organised in this way we have presented some typical questions so that you can understand the approach and start arranging your thoughts into answers based on your measurable achievements in a given competency.  You will see that the first question is very broad and open and then the interviewer will continue to chip away and really find out what you did.

Communication Questions

	Tell me how you ensure that there is a free flow of communication within your unit or team?
	Give me a specific example of when this has worked well?
	What was your role in this?
	What was your approach?
	What was the result?

	What ongoing communication processes have YOU personally instigated within your unit or team?
	Give me the specific example?
	Why was this necessary?
	How did those involved react?
	What happened?

Drive for results and business development questions

	Describe a time when you have removed and obstacle in order to achieve a specific objective or business need
	What considerations did you make?
	What impact did this have?
	What resulted?
	Give me an example of how you have improved your unit or teams’ performance
	What approach did you take?
	What were the results?